Management Development: Leadership Essentials: Core Skills for Managers (Half Day)

This half-day session focuses on the core responsibilities of management, supporting managers to set clear objectives, run purposeful 1:1s, and hold performance-focused conversations. It builds confidence in managing performance day to day while empowering team members to take ownership and think critically. It’s practical, fast-moving and grounded in real scenarios — giving managers clear tools they can apply immediately. 

This session is ideal if you: 

• are new to managing people, or stepping up into leadership responsibility 
• have managed for a while but want a practical refresher on the fundamentals 
• want more confidence with feedback, performance conversations, and difficult discussions 
• want to build a psychologically safe culture with clear standards and accountability 

It can also be useful for employees and aspiring leaders who want to understand what good management looks like behind the scenes. 

Purpose, mindset & your leadership brand 

• What it means to lead (beyond just “getting things done”) 
• How your leadership style lands with others 
• Being intentional about the leader you want to be 

Empowering your team through intent-based leadership 

• Creating ownership rather than dependency 
• Helping people think critically and problem-solve 
• Delegation that develops capability (not just offloading tasks) 

Building a climate of trust and accountability 

• What psychological safety is (and what it isn’t) 
• Behaviours that build trust in everyday moments 
• Balancing challenge and support 

Conversations that drive performance 

• Feedback that is clear, constructive and respectful 
• Handling pushback or emotional reactions with care 
• Simple structures for difficult conversations 

• A clearer understanding of their role and day-to-day leadership responsibilities 
• Practical frameworks for 1:1s, delegation, feedback, and difficult conversations 
• More confidence setting expectations and addressing issues earlier 
• Actions to strengthen team culture, trust and accountability 

• “It was a fantastic session — we all thoroughly enjoyed it and have taken a lot away from it.” 
• “It was valuable to experience great content that was excellently delivered and facilitated by Joe.” 
• “It was reassuring to have Joe deliver exactly what we asked for, with confidence and clarity.” 
• “It was helpful to learn from Joe’s knowledge and experience — he was incredibly supportive throughout.” 
• “I found it valuable that the session felt practical and not just theoretical.” 
• “A key benefit was leaving with helpful tools, especially for constructive feedback and difficult conversations.” 
• “It was helpful that the session was interactive — it made the content easier to digest and apply.” 
• “Even as a non-leader, it was valuable to understand what managers and leaders have to consider to support a responsive team.” 
• “It was valuable having protected time and space to reflect and learn together as a leadership team.” 
• “A key takeaway for me was the importance of psychological safety in building a positive culture.” 
• “It was a good sign that time went quickly — the session was engaging and well-paced.” 
• “I appreciated the pace and structure — each section flowed into the next and kept the momentum going.” 
• “I was apprehensive about breakout sessions, but it turned out to be really helpful to talk things through with others.” 
• “It was valuable to hear input and perspectives from other delegates.” 
• “Overall, it was an incredibly informative session — brilliantly delivered and genuinely valuable.”