Management Development: Leadership Essentials: Core Skills for Managers (Full Day)

This full-day session includes everything covered in the half-day option and extends into broader leadership capability building. It goes deeper into team effectiveness, psychological safety, accountability, delegation, feedback in all directions, resilience, leadership identity, and handling difficult conversations with care. The full-day format creates space to step back from day-to-day pressures, reflect, practise tools and learn from others — so the learning sticks. 

This session is a strong fit if you: 

• want more time to embed leadership fundamentals and practise applying them 
• lead a team where accountability, confidence or consistency needs strengthening 
• want to improve how you handle difficult conversations and performance issues 
• want to develop leadership identity and presence (how you come across) 
• manage under pressure and want practical tools for resilience and leadership calm 

Purpose, mindset & leadership brand 

• Your leadership identity: strengths, blind spots and intentions 
• Stepping up as a people leader: what matters most day to day 

Empowering your team & intent-based leadership 

• Developing ownership and autonomy 
• Delegation that develops capability 
• Coaching approaches that help people think for themselves 

Building a high-performing environment 

• Clarity, standards and accountability 
• Psychological safety: behaviours that build or break it 
• Using policy wisely and consistently (including escalation thinking) 

Conversations that drive performance 

• Feedback and performance conversations (including reactions and resistance) 
• Difficult conversations that lead to clarity and change 
• Feedback in all directions (up, down and across) 

Leading through pressure 

• What pressure does to leaders and teams 
• Staying grounded, clear and supportive when things are stretched 

• Stronger clarity on what effective leadership looks like in practice 
• Practical frameworks and language for coaching, accountability and feedback 
• Greater confidence approaching difficult conversations with structure 
• Insight into how they’re experienced by others and how to lead with intention 
• Clear next steps they can implement immediately 

• “The session was delivered very well — 10/10.” 
• “I found it valuable that the day was clear, well-structured and included good interaction.” 
• “It was helpful to understand what being a leader means, and to recognise what I’m already doing well and what I need to develop.” 
• “The most valuable part was having the time and space to step away from day-to-day work, talk things through, and hear different perspectives.” 
• “I found it valuable being asked for my input first, and then Joe built on it — it helped me think before being given answers.” 
• “The interactivity and participation made the learning engaging and easy to stay involved in.” 
• “A key takeaway was reflecting on my leadership style — how I come across and how I communicate with my team.” 
• “Following the session, I feel more confident to run regular 1:1s, offer more praise, and approach difficult conversations with more structure.” 
• “It was particularly helpful to have guidance on when and how to escalate issues appropriately.” 
• “Overall, the session felt professional, informative, and easy to engage with.”