Handling complaints, harassment and respect at work
About This Workshop
Understand employer responsibilities and learn how to respond proportionately and fairly to concerns and complaints.
Learning Objectives
- Understand employer responsibilities and what good response looks like.
- Learn how to respond proportionately and fairly to concerns and complaints.
- Explore how to reduce escalation risk through early action and good process.
- Build confidence in handling sensitive issues while maintaining safety and fairness.
Your Instructor
Joe Husbands
Learning and Development Consultant
Joe is an award-shortlisted Learning and Development Consultant with experience spanning multiple industries. He designs and delivers high impact training programmes, develops effective talent strategies, and leads consultancy projects that drive measurable performance and growth.
With a particular specialism in leadership and management development, Joe supports organisations to upskill their people in the essential human skills needed to lead effective teams. He has managed teams, partnered closely with stakeholders, and worked with learners at all levels to create bespoke solutions that meet the unique needs of each client.
Frequently Asked Questions
What happens if a session is cancelled?
If we need to cancel a session, we will either reschedule it or provide a pro-rata refund for that session.
What if the trainer is unable to deliver?
If the trainer is unavailable and no suitable substitute is available, the session will be rescheduled or refunded on a pro-rata basis.
Is this course recorded?
This session will not be recorded.
Event Summary
Retained clients can book a place with their monthly hours - 1 hour for first attendee, 0.5 hours per additional attendee. Please book via your HR Consultant or Advisor.
Secure your space
By registering, you agree to our Terms & Conditions.
Need help with booking?
Contact us