Personal Effectiveness & Team Dynamics

Management Development: Emotional Intelligence in Action

Overview

This session supports leaders to build self-awareness, empathy, and emotional impact. It explores how emotions shape leadership presence, communication and team dynamics — and how leaders can become more intentional about the energy and tone they bring to key interactions.

Who this workshop is for

This session is ideal if you:

want to improve leadership presence and influence
want to communicate with greater empathy and awareness
lead a team and want a healthier emotional climate
want practical reflection tools to apply immediately

What you'll focus on

Emotional intelligence foundations (what it is and why it matters)
The ripple effect of emotions in teams and culture
Empathetic listening tools and habits
Becoming intentional about what you bring into conversations and meetings

What you'll leave with

Greater awareness of how emotions affect leadership impact
Tools to manage tone and presence in key moments
Improved empathy and listening habits
A practical commitment to one change in how they show up

How it works

The session combines short inputs with reflection and discussion. Participants explore real examples of emotional “ripples” and practise simple tools for empathetic listening and intentional presence.

Adapting the session

This session is tailored to the context, challenges and experience level of the group. The outline above gives a sense of the core themes, while examples, activities and emphasis are adapted to meet your organisation's needs.

What participants say

“A key takeaway was thinking intentionally about the ‘ripples of influence’ — and the energy I want to bring into meetings and conversations.”
“It was valuable understanding emotional intelligence and how behaviours and feelings ripple through the team.”
“It served as a helpful reminder of how important emotional intelligence is in everyday leadership.”

About us

Meet your Trainer

Joe Husbands

Learning and Development Consultant

Joe is an award-shortlisted Learning and Development Consultant with experience spanning multiple industries. He designs and delivers high impact training programmes, develops effective talent strategies, and leads consultancy projects that drive measurable performance and growth.

With a particular specialism in leadership and management development, Joe supports organisations to upskill their people in the essential human skills needed to lead effective teams. He has managed teams, partnered closely with stakeholders, and worked with learners at all levels to create bespoke solutions that meet the unique needs of each client.

Why Choose Us

Cornerstone Resources

HR Consultants for charities, churches & small businesses

Cornerstone Resources work with leaders and teams daily to help them make pragmatic, people-focused decisions that drive performance and wellbeing, as well as remaining compliant with UK employment law.

Because Cornerstone Resources work closely with leaders and managers across hundreds of organisations each year, they understand the unique challenges leaders face and have designed this course to be practical, relevant and grounded in real workplace situations, not theory-heavy models or generic leadership advice.

Learn more about Cornerstone Resources

Ready to explore this session for your team?

We'll tailor the content to your context, challenges and audience. Get in touch to discuss your goals, delivery format (online or in-person), and the best option for your group. Or book a short call with our Learning and Development Consultant, Joe Husbands, directly via Calendly.

Book a call

Using retained hours or building a short programme?

This session can be delivered as a standalone workshop or as part of a wider development offer. We'll work with you to shape the right approach for your needs.